Customer Reviews and Testimonials
For over 20 years AS Locks and Services have been repairing locks and fixing UPVC windows and doors. Much of our work comes through personal recommendation and we’re very proud of our excellent reputation. Please see some of the reviews, testimonials and comments from our customers, these have been collected from our MyBuilder.com, Google and Facebook pages.
“3rd time we have used Andy for replacing locks, handles and re-aligning a door. He responds promptly to any queries, diagnoses any problems explaining what is wrong and offering solutions with clear prices. Has always been on time and reliable”
Customer from Checkatrade, Worcester (New lock and mechanism)
“Broken Window Lock – Andrew was quick to get in touch and came out promptly – on a Bank Holiday. An excellent service and an extremely fair price. I would definitely call upon him again for similar jobs and would recommend. Many thanks Andrew”
Review taken from mybuilder.com
“Hard working, reliable and trustworthy. We always use A S Locks at Black Pear Lettings and would never use another locksmith again. Highly Recommended”
Heidi Deacon
“5 Lever Mortice Cylinder Lock Repair – Andy is an excellent Locksmith. Great workman came within the time given, job completed in 10 minutes. No mess, no fuss, extremely good quality workmanship and very good prices. Price given is the price paid no hidden costs. Highly recommend Andy 100%”
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“UPVC Windw repair – Great experience from start to finish. Arrived on time and was very clean and tidy. Top class service.”
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“Repair dropped window hinges – Andy did a good job at a reasonable price. Communication was excellent and he arrived when he said that he would, despite the snowy conditions. We thought that he was first class would not hesitate to use his services again”
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“Andy sorted us out with a temporary lock whilst we were waiting for a replacement mechanism for our UPVC front door. From initial visit to the fitting of the new mechanism was just over 24 hours, which was great especially as it was a weekend. Very knowledgeable and worked quickly and efficiently. Would definitely use again and recommend to others”
Customer from Cheskatrade, Bromsgrove (Replacement UPVC door lock)
“UPVC Sliding Door repair – Very good efficient job. I would certainly contact Andy again”
Review taken from mybuilder.com
“We called AS Locks and Services to arrange for them to come out and change the locks when we moved house. They attended on the day agreed and carried out an assessment. All locks including the garage door were replaced and in one case where we thought we may need a whole new locking system AS Locks were honest enough to explain that it simply needed a minor repair and some adjustment. We are delighted with the service we received from AS Locks & Services and will certainly be using them again. Highly recommend!”
A. Benson, Pershore
“Fixed bathroom window mechanism – Friendly, reliable and fixed problem quickly at extremely reasonable price. Would recommend and use again”
Review taken from mybuilder.com
“I called when I had lost my house keys, or had them stolen. AS Locks attended very promptly and it took just a few short minutes to get me back in my house. He had the correct parts on the van to replace the locks there and then for me. Great service and very reasonable.”
Phil Jacobs, Bromsgrove
“Replace upvc window hinges – On time & transparent fees. no extra charge for additional work required.Window now shuts satisfactory.We are happy to use AS again if need be.”
Review taken from mybuilder.com
“Yesterday I received excellent service from A S Locks. Came out within the hour and went above and beyond to secure my home. A price was quoted & no matter what the job entailed that quote was kept too. Can’t thank them enough! Will be recommended, 5 star service received”
Sadie Stacey
“Stuck window repair – Andrew replied to the job I posted very quickly and gave me a quote based on the information I’d provided. He came to do the job within a few days. He arrived early and completed the job quickly and efficiently for the price he had quoted. Very happy to have a window that now opens. I would definitely use Andrew in future if the need arises. Highly recommended!”
Review taken from mybuilder.com
“Great service. Rang up on a Sunday morning, sent some pictures of the issue. Got a quote back within minutes and Andy was at our flat carrying out the work within an hour. Really happy with the work done and how quick everything was completed. Spot on job for us and couldn’t recommend AS Locks and Services enough”
Customer from Checkatrade, Worcester (Fitted a brand new lock to flat door)
“Repair to back door – Andrew turned up when he said he would and done a great job, would recommend”
Review taken from mybuilder.com
“Very prompt, friendly, competively priced and professional service.
As well as the job I had asked him to look at Andy identified and fixed some additional small problems with my French windows on the spot. He also gave me some very good advice about some other work I was considering. Highly recommended.”
As well as the job I had asked him to look at Andy identified and fixed some additional small problems with my French windows on the spot. He also gave me some very good advice about some other work I was considering. Highly recommended.”
Ingrid Darnley
“Hall window leaking at sill corner – Andy was very friendly knowledgable and very clean and tidy.He did all he could to solve the problem.I look forward to working with him again.”
Review taken from mybuilder.com
“Prompt friendly response. All work done with 48 hours of receiving a very competitive quote.Well impressed. Would highly recommended for any lock or window issues.”
Jon Lewis
“Conservatory Door Hinge Replacement – AS Locks and Services thoroughly recommended. Andy was brilliant, professional and fair throughout. Did an excellent job of replacing our conservatory door hinges. Would not hesitate to engage his services again.”
Review taken from mybuilder.com
“Andy was very polite and professional replaced my front door locking mechanism in no time at all excellent service would recommend him anytime”
Alan Minton
“UPVC Door Handle Replacement – Andrew had a look at the job and did it the same day at a fair price with a 12 month guarantee.Very pleased with the service.Will be the first person I contact if the need arises again.”
Review taken from mybuilder.com
“Turned up on time, Very friendly, professional would highly recommend. Cracking workmanship and nothing too much trouble”
Dawn Eccleshall
“Replacing a window – No issues, actually found a more cost effective solution to our problem than replacing the whole window unit. Whole job wrapped up in 30 minutes with no mess.”
Review taken from mybuilder.com
“Repair faulty lock on patio door – Had a faulty lock on my patio doors. He replace the locks for higher security locks. He’s done work for other members of my family with good workmanship every time. Highly recommended”
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“Window adjustment – Excellent job done correcting our windows. Brilliant professional service would recommend, thanks again”
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“Excellent work, checked all aspects of door. Took out glass and put in extra lining. Changed hinges to improve door hang”
Customer from Checkatrade, Droitwich (Realign u PVC door swap top and middle hinges)
“I asked AS Locks to replace our locks because sadly, our neighbour had been broken into. AS Locks had helped them replace their locks with new snap safe locks. Whilst he was with them we asked him to check our locks and he advised us our locks were all Euro Cylinder locks and therefore vulnerable to lock snapping. He returned the very next morning and replaced them with anti-snap locks for us. We had no idea until this happened next door and we feel so much happier knowing we’ve done what we can to protect our property. Great service at a very reasonable price for the peace of mind it brings.”
Gayle Middlemiss, Droitwich
“Repair of conservatory sliding door – Mr Smallman was efficient, confident and competent. He travelled to Birmingham from Worcester in order to provide a (very reasonable) quote for the work which he honoured. The work was completed quickly and to a very high standard. We were very happy with it and would strongly recommend his services.”
Review taken from mybuilder.com
“Window handle needs replacing – Awesome service! Came same day (Sunday!) and very reasonable price”
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“AS Locks & Services arrived within 45 minutes and took just 5 mins to get me back in to my house! The locks we replaced the same day. Excellent service! Quick, efficient and honoured the price given by phone. This ones a keeper!”
Keith Leckenby, Pershore
“Jammed window repair – Andrew is prompt, reliable and carried out the job to my satisfaction. He did a great job for a fair and reasonable price. I would definately use him again and recommend anyone else should too. Very happy with him.”
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“Window replacement – Very reliable and friendly. Done a very good job on fitting my window. Very reasonable price for the great work he has done. Would hire him again if I need anything else doing regarding my windows”
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“Window Repair & Front Door Catch Repair – Andrew did a great job repairing my bedroom window, kept me fully informed of costs, wouldn’t hesitate to recommend.”
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“Blown double glazed unit replacement – Very good, worked around my requirements and job completed quickly and for a good price”
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“Remove broken key – Great job really pleased, arrived on time very polite and helpful good price would definitely recommend Andy and his professional workmanship excellent”
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“Excellent service. Andy arrived within an hour, was polite and efficient. All work, was completed to very high standard, very competitive prices with no hidden costs. Cannot recommend highly enough”
Rob Gregory
“Replacement / repair of window handle / lock x 2 – Excellent service. Quick response to enquiry and came promptly when he said he would. Very knowledgable about problem with double glazed window unit handles (which are now obsolete) and was able to repair rather than replace at a good price. Would definitely recommend.”
Review taken from mybuilder.com
“Window lock broken and stuck shut – Andrew responded quickly and was here within an hour and fixed the window quickly. He also provided another handle for a missing window upstairs.I would use him again. Thanks, Andrew.”
Review taken from mybuilder.com
“I could not get through my front door which is of composite material, the heat of the last few days had swollen it. He also adjusted my French windows as had problem shutting them. He fitted a new cylinder into my back gate as I had lost original key. This man provided the best service I have ever had from a Tradesman, he is polite, tidy and his pricing is really good. No charge for call out which is welcoming in this day and age. I highly recommend him this is the second time I have used him and recommendation cannot come too highly as far as I am concerned.”
Customer from Checkatrade, Pershore
“Excellent service provided today. Andy came out and sorted out a couple of keys for window locks. He was punctual, polite and extremely helpful. I’d highly recommend his services and definitely use again in future.”
Mirren Brewer
“Replace vandalised outer pane of glass in double glazed – Attended my daughters house the same day we requested a quote. We were very happy with the quote and the work was carried out within a few days. Very impressed with Andrew and his quick response at a stressful time for my daughter. Highly recommend!”
Review taken from mybuilder.com
“Possibly the best Tradesman I have ever dealt with. Work on Windows and replacement of door lock and he even adjusted my door as the fit was poor from the contractors I bought it from. Would never have known he had worked as his tidiness is to be complemented on. He was very informative about what lock was fitted to my door and the fact it was not secure. I cannot recommend this Tradesman enough his manner is impeccable so is his work 100 percent recommended. Very reasonable on his pricing”
Customer from Checkatrade, Pershore (Replacement lock and window hinges)
“Identified the problem with our locks very quickly and successfully dismalntled lock, to repair, replaced faulty components and returned to normal working order. Work carried out professionally and high standard. Good price too. Would recommend and use again if required.”
Kerry Edwards
“UPVC Window repair – I sent over a photo, Andrew came prepared and sorted the problem in next to no time. Tidy work area, will hire again if required.”
Review taken from mybuilder.com
“Very pleasant and professional man. Job done to a high standard and turned up when promised. Very reasonable and would definitely recommend. Fitted new window handles, locks and window trims.”
Susan Holt
“Replace hinges on double glazed unit – Very good price, and from quote to finished job just a matter of a few days. I would definitely recommend”
Review taken from mybuilder.com
“Andy came to sort out a door and window that wouldn’t close and lock properly. The door is fitted with a security access device and was always sticking. Excellent service. Door has never worked as it should up until now. Would definitely recommend to anyone. Many thanks.”
Julie Hunt
“UPVC Window Repair and adjustment – Andrew is a star. He visited the day after I rang him, checked on the windows and made an appointment for the following week to fix all the issues. Next visit he arrived once again just before time and, after working on the windows, advised me that no replacement parts were required. He had made them good by adjustments and spraying them. He then adjusted his quoted price down and gave advice on how to look after them in the future. Would totally recommend him to anyone with window or door problems.”
Review taken from mybuilder.com
“I was very impressed with the speed and quality of workmanship. Andy even made my lock secure until he could come round and replace mechanism.”
Customer from Checkatrade, Worcester (Replacement locking mechanism on conservatory door)
“Install or fix door lock – Excellent service, would highly recommend”
Review taken from mybuilder.com
“Our Garage Door needed adjusting as unable to lock securely, Andy arrived on time, fixed the issue by realign the door and changing the runners, and the door now sits correctly and able to close it securely, well recommend”
AdviceMatters Org
“Replace upvc door locks – Andrew was absolutely brilliant. Arrived on arranged day and time. Carried out the work straight away. Was very experienced and easy to get along with. He completed the change of locks and he has now quoted me for upvc window replacement, window refurbishment and servicing and garage repairs. The quote was given 3 hours after he left my job. Very happy with price so he will be returning in the next 7 days to carry out further work at my property . I highly recommend Andrew, he’s friendly, professional and has a wealth of experience in his field. Big thankyou, it was nice to work with a reliable, professional tradesman.”
Review taken from mybuilder.com
“Great that all 3 of our locks work with the same key. Andrew was very professional explaining the options of the job before hand. Would not hesitate to recommend.”
Customer from Checkatrade, Bromsgrove (3 lock cylinders fitted and keys cut to fit)
“Repair to faulty window lock – Andy was brilliant at repairing a upvc window with a faulty lock mechanism. It saved me having to replace the window which was all the advice I had been given. His charge was very reasonable and he was quick and efficient.”
Review taken from mybuilder.com
“I had been having problems with the back door for a while so it was no surprise when it finally gave up and I couldn’t open it anymore. I called AS Locks & Services and he attended the next day (this wasn’t an emergency) and he managed to open the door and fix the lock. He didn’t try and sell me a new lock which I felt was very honest and admirable. He was quick, polite and friendly. I would recommend this company to anyone.”
Ashleigh Griffiths, Bromsgrove
“Velux window repair – Job completed quickly and efficiently”
Review taken from mybuilder.com
“My key had broken off in the lock. I called AS Locks & Services at 8am and Andy arrived at my door by 8.45am. He fixed my problem in around ten minutes by retrieving the piece stuck in the lock and I didn’t even need a new lock! Very efficent and polite.”
Paula Johnstone, Droitwich
“Upvc flag hinge replacement on front door – I found AS locks to be very professional indeed, the job was completed to a high standard and in a timely manner”
Review taken from mybuilder.com
“Andrew arrived earlier than stated on a Saturday morning, diagnosed the problem and quickly replaced the faulty part. The price was slightly below that quoted. He was friendly, clean and tidy. I would definitely recommend him”
Customer from Checkatrade, Worcester (Repair of jammed front door lock)
“Repair / replace handle and lock on UPVC front door – Prompt, excellent service at a very reasonable price.”
Review taken from mybuilder.com
“Andy did super job replacing our double glazed units. He turned up at the agreed time and did a neat and tidy job. I would certainly recommend his services to everyone.”
David Powell
“Window pane replacement – Andrew gave a fantastic quote then came quickly to measure up. Not long after he text to say he could come to fit and he took account of my working hours which was really helpful. He was quick, tidy and has done a quality job. Couldn’t fault him.”
Review taken from mybuilder.com
“Friendly, fast and very fairly priced. Arrived within 10 minutes and sorted the problem quickly. Went abive and beyond. Would recommend unreservedly”
Michelle Hope
“Replace blown double glazed unit – Andy gave us a fair quote and did the job quickly and efficiently. Would certainly use his services again”
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“Locks to be changed – Quick, good quality, the best price I was offered. I am very happy with my new locks.”
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“Highly recommended. Andy arrived on time, fixed the locks on my patio door and mailbox very quickly and at a very reasonable price. I will definitely use him again”
Matt Davies
“UPVC door locking mechanism stuck – Fantastic job! Quick efficient and friendly service. Would not hesitate to recommend! Thank you”
Review taken from mybuilder.com
“Highly recommend, came out, secured and repaired my front door with price agreed even with extra work that was needed. Very efficient company and very happy customer.”
Jemma Thompson
“Bathroom window replacement – Andrew was extremely professional and efficient. He immediately came to measure up and knew what he was on about. He completed the work whilst I was at hospital giving birth and is a trustworthy guy. 100% would recommend him and if we need another window he will be the first we will go to. Competitive pricing and high quality work. Thank you.”
Review taken from mybuilder.com
“Andy has done a fantastic job for me. Very clean and tidy. He replaced a lower rear door panel and fitted a new dog flap. He also identified and replaced faulty handle/locking mechanisms in two windows. All in all a very quick and efficient service at a reasonable rate. Would certainly recommend him.”
Martin Griffiths
“Replacement Window and Door Lock Mechanism – Andrew has changed, window/door lock mechanism, changed door locks and replaced double glazed sealed units for me. His workmanship is to a very good standard. He is a neat and tidy worker. Good communication with myself and tenants. He always arrives on the job on time, as arranged, and I know I can rely on him to source the appropriate parts to complete the job.”
Review taken from mybuilder.com
“Replacement door – Really pleased. Andrew turned up on time, did a great job and the price was spot on too. Can’t fault, would definitely recommend.”
Review taken from mybuilder.com
“Andy was very quick to response to my request for help. He fitted the replacement glass in my conservatory – working to a high standard – and at a reasonable cost. Andy was polite and punctual and I would have no hesitation in recommending this reliable tradesman.”
Jane Hewitt